Refund policy
Returns & Refunds Policy
We want you to love your order! Please review our policy below.
Quality Issue Resolution - Reprint or Refund Issued
We have had no issues since we launched, but if your item arrives damaged, misprinted, or defective, simply contact us at Info@beastinmybonnet.com with your order number and photos of the issue.
Once approved a reprint of the item or a refund will be issued - no need to return the item.
Refunds are issued to your original payment method once approved. Processing times may vary depending on your bank or card provider.
Lost or Delayed Shipments - Reprint or Refund Issued
If your order hasn’t arrived and appears lost in transit, please contact us within 30 days after the estimated delivery date at Info@beastinmybonnet.com so we can get you a reprint or refund of the items.
When Returns or Refunds Are Not Issued
Because everything is unique and made-to-order, as a general rule we cannot accept returns or issue refunds for:
Wrong size, color, or style ordered by the customer
Change of mind or buyer’s remorse
However, please contact us at Info@beastinmybonnet.com regarding your concerns.
If a return is approved, we'll provide return instructions and address. Items must be unworn, unwashed, unused, and in original packaging. If a return is approved, return shipping costs are the responsibility of the customer.
Items sent back without prior approval will not be accepted.